Sync Web Panel

There is a web panel on issues that have a Contract set.

Panel sections:

• General warning are shown on top ( WARN ) and they should NOT be ignored. They may provide you quick answer why synchronization is not performed.

• Connections & Contracts
  • First line is a Connection name and mode ( ACTIVE or PASSIVE )
  • Below is a Context name and its status ( ENABLED or DISABLED )
    • Additional contract configuration is listed below.
      So for example if comments are not synchronized you may see that they are not enabled or you need to use External Comments Tab.
  • There can be many Connection/Contract for one issue.
• Message Types
  • Left group is for CREATE, UPDATE, ATTACHMENTS
    • Each message should receive RESPONSE (number of responses should match sum of messages)
    • Arrow next to CREATE informs whether issue was create in local JIRA (->) or remote (<-)
  • Right group is for COMMENTS
    • The flag icon informs that there is a message that waits for processing. You can see also that there is one response missing for comments.
• Outgoing & Incoming
  • 1/23 means that 23 outgoing messages were processed successfully. One is still processing.
  • It is not very likely you will see NEW & PROCESSING messages in Incoming queue because they are processed instantly. However, if you see messages there for a while that may indicate a problem.

Show Logs opens Log Browser in context of given issue (for more see Log Browser).

Can be used to force queues processing. It is good for evaluation to speed-up a communication a bit. You can flush after making a changes that should be synchronized. Processing incoming changes and responses. You may need few seconds to see the change on the issue. After flush you should also refresh a page (F5).