How to synchronize ticket on workflow transition

Owned by Łukasz Krupa (Unlicensed)
Aug 29, 2019
1 min read

Workflow transition can be also used as a trigger to:

  • Create remote issue
    When issue reach given stage it can be replicated (for example in Service Desk: forward to 3rd line support).
     
  • Update remote issue
    You don't need to synchronize all field changes over and over but maybe at some point in workflow you may want to push that changes to remote JIRA.