Outgoing configuration

Owned by Marcin Żurawiecki - Deviniti (Deactivated)
Last updated: Sept 28, 2020 by Nina Zaradniak
2 min read


The outgoing configuration tab describes sets of synchronization rules about what and how will be sent from local JIRA to remote JIRA.

This tab consists of three main parts:

  • Create/Update triggers: this section is responsible for selecting the scheme for issues you want to synchronize. Each trigger/scheme contains of Name, Project and Issue Type.
    All issues matching form the selected project and matching selected issue type will be consumed by IssueSYNC (and if Default Trigger Config has proper events set then send to remote JIRA instance). 
    All created triggers have one configuration which is defined in "Default Trigger Config" component.

  • Default Trigger Config: in this section, you can define default behavior for all triggers
    • On which JIRA event trigger create: select JIRA events on which you want to create issue action in remote JIRA (example: ISSUE_CREATED fires when the issue has been created → then remote JIRA will create the corresponding issue)
    • On which JIRA event trigger update: select JIRA events on which you want to update issue action in remote JIRA (example: ISSUE_UPDATED fires when something has been changed in issue → then remote JIRA will update the corresponding issue)
  • Comments synchronization: configuration for outgoing comments
    • Synchronize comments: if enabled comments added on the issue will be synchronized on the remote issue, note that only the comment create event is synchronized, updates and deletes are not supported
    • Synchronize existing comments: if enabled IssueSYNC will synchronize comments present on the issue before the initial issue synchronization
    • Comment types to synchronize: choose which comments should be synchronized
  • Attachments synchronization:
    • Attachments: synchronize files
    • Synchronize all attachments: use that option if you want to synchronize all already added files
  • Fields to send: in this section, you can configure which fields you want to synchronize. Each mapping in the table consists of
    • Local field: name of local field
    • Remote Field name: alias/exposed field by remote JIRA